Privacy Policy
Here at Investeo we care about your privacy and do everything in our power to make sure that any data collected is secure.
We are Investeo Limited, a company registered with Companies House in England and Wales under number 12218278 whose registered address is at 71-75 Shelton Street, London, WC2H 9JQ, United Kingdom (“Investeo”, “we”, “us”, “our”). We provide the website at www.investeo.co.uk (the “Website”).
By voluntarily submiting your information through our contact form or payment form you consent to us processing your personal information in accordance with this Privacy Policy (the “Policy”). This is the legal basis upon which we process your personal information. You may withdraw such consent at any time by letting us know at privacy@investeo.co.uk.
At that time, you may also want to remove any cookies which have been placed on any device used to access the Website. Your withdrawal of consent will not affect the lawfulness of any processing carried out by us prior to such withdrawal.
We want you to obtain personalised experiences anytime, anywhere, on any device. This requires us to collect personal information from you. However, we want to put you in control of that personal information. We want you to be aware at all times where and how your personal information is being used. This is of paramount importance to us.
So, let’s describe what this Policy tells you. It explains:
- what information we may collect about you;
- what we may do with the information we collect about you;
- whether we share your information with anyone else.
At Investeo we take your privacy seriously. We operate on the principle that your personal information belongs to you and only you can decide who you want to share it with and why. This is fundamental to the way we work and we’re committed to providing a secure environment for you to store your personal information and share it with others when you want to.
WHEN DOES THIS POLICY APPLY?
This Policy applies to your use of the Website and any additional services or products we provide.
THE INFORMATION WE MAY COLLECT ABOUT YOU
1. Information you voluntarily provide
If you contact us, we may keep a record of that correspondence for two years in case we need to contact you in relation to the issue for which you contacted us, for operational performance improvement and/or nuisance caller management. We will not use it for marketing purposes.
The information you give may include your name, address, telephone number and email address.
2. Information we collect about you and your device
When you use the Website we may use technology to collect information about your visit. In essence, these tools enable us to analyse how you and others interact with our Website. The information we collect may include:
- your IP address;
- the type of browser you use (e.g. are you using the Chrome or Safari browser?);
- the number of sessions per browser on each device;
- the type of device and operating system you are using;
- referrer information;
- time zone;
- user preferences; and
- which pages you visited.
THIS IS WHAT WE DO WITH THE INFORMATION WE COLLECT ABOUT YOU
We use the information you provide to us to:
- enable us to provide our services;
- ensure that content from our Website is presented most effectively for you and for your device to achieve the most user-friendly navigation experience;
- provide you with marketing information about us and our services;
- defend our servers against malicious attacks.
Where we propose using your personal information for any other uses we will ensure that we notify you first. You will also be given the opportunity to withhold or withdraw your consent for the use of your personal information for purposes other than those listed above.
We may disclose your personal information to third parties:
- if we are under a duty to disclose or share your data in order to comply with any legal or regulatory obligation or request;
- to investigate potential breaches; and/or
- to protect the rights, property or safety of our Website.
OUR USE OF COOKIES
Cookies are small pieces of data that are stored on your computer, mobile phone or another device. Pixels are small blocks of code on web pages or emails that do things like allow another server to measure viewing of a web page or email and are often used in connection with cookies. HTML5 Local Storage is a small database located inside your browser which web pages can use to store data to speed up their processing. We may use all three technologies from time to time, to help improve your user experience.
Cookies do lots of different jobs, like letting you navigate between pages efficiently, storing your preferences, and generally improving your experience of our Website. Cookies make the interaction between you and our Website faster and easier. We use cookies to distinguish you from other users of the Website. This helps us to provide you with a good experience when you use the Website and also allows us to improve it. Cookies and other things like local storage also help us authenticate you to deliver personalised content to you.
Please refer to your device’s help material to learn what controls you can use to remove or block cookies. Please remember that if you do this, it may affect your ability to use the Website. As you use your device, you will encounter third parties that make use of cookies and similar technologies. We are not responsible for those third parties or what they may place on your device or in your browser.
The cookies we use are described here: Cookies
THIRD PARTY PROPERTIES ACCESSED FROM THE WEBSITE
Our Website may contain links to and from the online properties of third parties. If you follow a link to any of these online properties, please note that these online properties have their own privacy policies which will govern use of any personal information that they process. Please check these policies carefully before you click on any links and/or submit any personal information to these online properties.
CHANGE OF CONTROL
If the ownership of our business changes, we may transfer your information to the new owner so they can continue to operate the Website. The new owner will be obliged to comply with this Policy.
CHANGES TO OUR POLICY
Any changes we may make to this Policy will be posted on this page. Where it makes sense because the changes are material, we will notify you by e-mail.
CONTACTING US
You can contact us regarding this policy by writing an email to privacy@investeo.co.uk.